Product and Service FAQs

Your Quick Guide to Ordering, Shipping, Returns, and More! 

How do I place an order for your products?

To place an order, simply visit our online store, browse the products, and click "Add to Cart." Follow the checkout process to complete your purchase.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online orders. In-store purchases may also support cash or contactless payments.

Can I modify or cancel my order after it's been placed?

Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before finalizing the purchase.

How can I track my order's shipping status?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier's site to monitor the delivery progress.

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, contact our customer service team for return instructions. Please note that certain products may be subject to restocking fees.